At the Master's direction, the Cruise Director instructed mustered passengers not to return to their cabins for their lifejackets if they were berthed in the aft part of the ship. The Cruise Director announced that lifejackets would be provided to them at their muster stations. At the Safety Board's public hearing, the Master testified that he did not order the crew to hand out lifejackets when passengers were mustered because efforts to contain the fire were successful and no one was in danger. He said that he wanted to maintain a calm environment by conveying the impression that the situation was under control and did not warrant the distribution of lifejackets. He therefor ordered the crew to stop distributing lifejackets to avoid panic among the passengers.
CARNIVAL'S POST ACCIDENT REQUIREMENTS. According to Carnival Cruise Lines' officials, in Fall 1998, the company began requiring it's senior deck, engineering and other officers to attend courses in crisis management and human behavior and crowd management. Crewmembers in safety-related positions were required to attend crowd management training.